Dear Mr. Downend,

My wife Sandy and I wanted to convey how pleased we are with the new walks and landing at our home. Tony Portale was a pleasure to deal with from inception to completion. Further, when changes, additions, and/or deletions were presented to him he handled them professionally and expeditiously. In addition, your staff who accomplished the work were both courteous and cleaned up after themselves.

I would not hesitate to recommend your firm and Tony to clients. Thank you again.

Sincerely yours,

Stephen

Carlos, George & Edgar,

Thanks so much for the beautiful front and side yards! You all are very skilled craftsmen and a pleasure to work with!

Paul & Ellie

Dear Tony,

Thank you so much for designing such a beautiful front walkway. Carlos, Edgar and George were a great team and a pleasure to work with everyday, very professional!

Thanks again!

The Kirks

Hi Tony,

Nadine and I are exceptionally pleased with the work you and your team did. The results are terrific, you and your guys were a pleasure to work with, were really patient with all the changes we asked, and I thought the pricing was really fair. A really good experience (I wish all the contractors we have worked with were equally good).

Of course, we will continue to use you for our sprinkler system maintenance and will definitely use you for any additional landscape work.

Thanks,
Mike

Dear Tony,

I just wanted to say what a wonderful job Carlos, George and Edgar did! They were so respectful and thorough. Their work was top notch.

I can certainly recommend J. Downend if somebody is looking for a landscaping company!

Thank you for your fine service.

Sincerely,
Rita

P.S. – I love the slabs. Thanks for the ideas.

Tony,

Happy Holidays!
Special thanks to all who helped make our house a home!

Best wishes,
Eric & Heidi

Dear Jim,
We wanted to thank you for the wonderful landscaping! We are so happy with the entire package. You and your team were true professionals and a pleasure to deal with.

Sincerely,
Sue & Joe

Joe,

I have to tell you, the entire community is buzzing about how wonderful a job your company is doing. Mr. Smith commented that he has had landscapers taking care of his property for the past 60 years and has never had this caliber of quality.

I can rest...

General Manager
Springton Lake Village
Media, PA 19063

Jim,

Thank you for the great job on our landscaping. We have received many compliments and are very pleased with the results!

Your “crew” did a great job and were very professional.

Thanks again,

The Dukos

P.S. – Please mail us some of your business cards.

J. Downend Landscaping, Inc.,

Thanks for doing such a great job on our patio. We will really enjoy it next summer. Tony Portale did such a wonderful job with the design and walking us through the entire process. Feel free to use us as a reference.

Thanks,
Susan & Bill

Dear Tony,

It would be an understatement to say we are pleased with the result – we are delighted! Everyone who worked on the project was industrious and pleasant and the finished result is exactly what we wanted.

I spend much of my work life helping clients deal with employee issues – among them the training staff to provide quality service to clients. You and your organization have mastered that difficult challenge and I congratulate you on the results.

Thanks for a job well done!
Beth

Tony,

Just wanted to write a quick note to say how pleased Steve and I are with the front walkway and the landscape lighting that was just installed. Everything looks great and it was a pleasure to work with you and the rest of your team. You guys really do a wonderful job and we’re already looking forward to “phase 2”

Thanks again,
Theresa & Steve

Dear Mr. Downend,

We would like to take this opportunity to tell you how pleased we are with the service we received from your organization.

Your crews arrived in a timely fashion, in uniform, and with all their tools and equipment up and running. They did their jobs well with little or no problem, all while maintaining a neat and clean area.

Your employee Tom Morris was a pleasure to work with. My husband and I found him especially helpful not only in laying out our idea but with coordinating and carrying out its completion. He never dropped the ball and no request we had was to much for him to take care of. He was even useful with tightening up some unfinished things we wanted done.

You should be proud of group you’ve put together. They represent you as an employer concerned with detail and responsibility.

We look forward to this same level of service in our future projects with your firm.

Sincerely,
Kim & Dave

Dear Jim,

Ron and I wanted to take this opportunity to thank you and your crew for the outstanding job you did on the front of our home.

The landscaping design and plantings are fabulous. I like the trees. shrubs, and flowers that you used to make the front of our home colorful year round. I also like the idea of the “uniqueness” of some of the plantings. Most homes have the same type of trees, shrubs, and flowers: they all look the same. Our home tastefully looks different yet elegant.

The walkway and lighting set off the total look. The circle in the walkway has received rave reviews from everyone who has been to our home this summer. With the current drought situation, I am so glad we have the irrigation system. It has made taking care of our landscaping so much easier; it has almost been maintenance free.

I also appreciate your professionalism in dealing with our Home Owners Association.

We have recommended you and will continue to recommend you to everyone. However, your workmanship, design and artistic ability speak for themselves; you really do not need our voices.

We are looking forward to working with you in the spring on our patio and backyard landscape design.

Sincerely,
Ellen & Ron

To Whom It May Concern:

I am writing this letter to express appreciation of a job that was completed at our home several weeks ago. We had a walkway installed along with grading and reseeding. The foreman on the job (Fred) was extremely professional, polite and patient with us. He was always ready to answer our questions and always returned our calls in a timely manner. The work crew did a beautiful job. They were always courteous and polite.

My husband and I feel that is important to express our thanks and appreciation for a job that was expertly done.

Sincerely,
Stefan & Marie

Tom,

You’re the best!!!
Thanks again for a beautiful job.

Lisa